Updated on June 17, 2020

UPDATE ON COVID-19 ACTIONS  

To Our Dear Clients,

Many of you have become like family, we hope you and your loved ones are well and safe. 

We are happy to announce that our atelier is finally back open and currently operating. However, while we are not currently able to take in-person appointments at this time, you may still shop our pieces online at Diabolikill.com.  We are available 24/7 to you via email.  To book your complimentary virtual consultation please email us or call us at (347) 460-1072.

Please feel free to contact us with any questions or concerns. 

As a small independent business, we really appreciate your continued support and patience during these unprecedented times. Wishing you all safety and good health. 

We will continue to keep you updated here.

Best Regards,

Angie Marei 

 

Will Diaboli Kill Jewelry be shipping during the pandemic?
Yes! We are currently shipping "IN-STOCK" items within 5-7 business days. If the item is not in stock, it will be made to order. For "MADE TO ORDER" items please allow approximately 6-8 weeks for production and delivery.  

We do our best to ship orders as quickly as possible, but please keep in mind that during these unprecedented times some orders may be subject to slight delays in shipping times. Please contact us with any questions or concerns.

 

ADDITIONAL IMPORTANT SHIPPING INFORMATION (TEMPORARILY SUBJECT TO CHANGE DUE TO COVID-19)

  • FED EX (Recommended): Items shipped via FED EX Priority with insured shipping are subject to additional shipping fees based on shipping destination and insurance coverage. Average delivery is 1-2 business days for US address. International address 3-4 business days. Shipment includes tracking updates. Insurance coverage amount is subject to eligibility. Once packages have been shipped with the mailing service provider, we cannot be held responsible for any delay caused by unforeseen circumstances. 
  • USPS (Complimentary): Items will be mailed complimentary with USPS Priority Mail. Average delivery is 2-3 business days for US address. International address 6-10 business days. Shipment includes tracking updates. Insurance coverage amount is subject to eligibility. Once packages have been shipped with the mailing service provider, we cannot be held responsible for any delay caused by unforeseen circumstances
  • Expert Shipping for High-Value Jewelry: International shipping with insurance for high value items can be purchased separately. Please contact us for more details. Countries are subject to eligibility.
  • All packages require a signature confirmation: Someone must be physically present to sign for the package upon delivery. You may choose to have your items mailed without signature, however, by doing so the shipment will not be eligible for shipping insurance and Diaboli Kill Jewelry by Angie Marei will not be liable for any lost or stolen items.

  • Billing and Shipping Addresses Must Match: Please note for security reasons we can only ship to customer's billing address. Therefore, upon checkout, the billing and shipping addresses must be the same. If they are two different addresses, then we will contact you to request a copy of a government issued photo identification, proof of address, as well as a photo of the credit card that was used to make the purchase. 

  • Complimentary Gift Wrapping and Discreet Shipping: All orders are complimentary gift wrapped in our beautiful signature packaging. Packages will be double-boxed and shipped discreetly in unbranded packaging. 

 

INTERNATIONAL SHIPPING

  • Do you ship to my country? We ship often to many countries worldwide, please email us if you should have questions regarding shipping to your country. Please note that each country is subject to their own shipping rules and restrictions, therefore, it is the purchaser's responsibility to review their own country's shipping rules and restrictions on precious metals and gemstones. If you have any questions at all, we are happy to help.
  • Expert Shipping for High-Value Jewelry: International shipping with insurance for high value items can be purchased separately. Please contact us for more details. Countries are subject to eligibility.
  • Customs: Please note that duties and taxes assessed by customs are the responsibility of the purchaser. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Please note that on some occasions, custom agents may delay delivery of some packages for whatever reason they deem necessary. Any delays or seizing of packages by customs are completely beyond our control and Diaboli Kill Jewelry by Angie Marei may not be held responsible.
  • International Tax & Duties: Diaboli Kill Jewelry by Angie Marei does not collect duty tax from international orders. The duty and tax are set individually by each country's custom authorities, therefore we cannot determine what the amount of the tax is. Duty and tax fees are the responsibility of the purchaser.